Frequently asked questions

Answers first, details on request.

Why don't I see some prices?

Kits and curriculum pathways stay “price not published” until offering review completes. Final marketplace eligibility and verified price are shown only for the exact SKU published in Odyssey.

Is anything for sale right now?

Not on this website. No catalog item is a live checkout. TEFA-funded purchases are available only for the exact Preparation Station offering that is approved and published in the official marketplace.

How do I know an item is eligible before I buy it?

For TEFA, purchase only offerings shown as available in the official Odyssey Marketplace. Each offering is reviewed separately; a vendor approval alone does not approve every item displayed on a vendor website.

Why is there no checkout button?

TEFA purchases happen in Odyssey. Direct checkout remains disabled until pricing, fulfillment, shipping, returns, and payment are configured. This site never collects payment or program account information.

Can I buy without using program funds?

Direct purchase is planned but not active. No card information is collected on this site. A direct purchase path will open only for verified retail products, separate from TEFA and PDSES/ClassWallet.

What ages are these for?

Broadly 3–18, graded by readiness rather than grade level. See Shop by Age for the Mission Timeline bands and supervision notes.

Is Preparation Station TEFA-approved?

Nationwide Acquisitions, LLC, operating as Preparation Station, is an approved TEFA Marketplace vendor. Vendor approval and offering approval are separate: each offering is reviewed on its own, and an item is TEFA-fundable only after that exact SKU appears in Odyssey.

How is marketplace eligibility verified?

Find the exact SKU on the catalog, then confirm that same SKU in Odyssey. Vendor approval is not item approval.

Does a direct purchase exist?

Direct-family purchase is not live on this site. Stripe is not a TEFA checkout path. If a separate retail path opens later, it will be labeled separately from Odyssey.

How long does a reply take?

Complete requests are acknowledged within one business day.

What data do you collect?

Do not send student records, health information, payment details, or program-account credentials. See the privacy policy.

How does product status work?

Marketplace listed, Offering review, Planning concept, Free resource, or External resource. Offering review and planning items are not purchasable.

What does a written pathway recommendation include?

Best-fit options, current status, and the correct purchase path before any purchase.

How do school or district quotes work?

Use the quote form on the contact page. A quote is an availability review, not TEFA approval or a live checkout price.

What is the Mission Guide?

A guided selector on the Mission Guide page (also available on the homepage). It asks who you're shopping for, the age band, and the main goal, then suggests best-fit catalog items and builds a device-local request list you can email us. It is rule-based, not a chatbot, and it never collects payment.

Do you make an environmental claim on purchases?

No active environmental percentage, offset, donation, or shipping claim is included in a sale. Any future program will require written terms and supporting records.

What's your returns policy?

No general return promise is active yet. TEFA purchases follow Odyssey's terms; a direct retail policy will be published before that channel opens. See Shipping & Returns.

Can you help me pick?

Yes — use the Mission Guide, or email Get in touch with the student's age and goals. We confirm the correct pathway in writing.